SpythaR's Privacy Policy and Your Data Rights

Welcome to SpythaR, and thank you for choosing us. At SpythaR, your privacy is of paramount importance to us. We are committed to being transparent about our practices regarding the collection, use, and sharing of your data. This Privacy Policy outlines how we handle your personal information and explains the rights you have concerning your data.

This Privacy Policy is applicable to you when you visit or utilise the websites, mobile apps, APIs, or any related services of SpythaR (collectively referred to as the “Services”). It is also relevant to individuals considering our business and enterprise products.

By engaging with the Services, you consent to the stipulations of this Privacy Policy. If you do not agree with the terms of this Privacy Policy or any other agreement that regulates your usage of the Services, you should refrain from using the Services.

1. What Data We Get

We gather data directly from you, such as details you provide, your content consumption, and information from third-party platforms linked to SpythaR. Additionally, we automatically collect data regarding your device and your interactions with our Services. This data undergoes various processing activities including collection, recording, organization, storage, modification, access, encryption, pseudonymization, deletion, integration, and transmission.

1.1 Data About Your Accounts on Other Services

If your SpythaR account is linked to social media or other online accounts, we may access certain information from these platforms with your consent. For instance, when you log into SpythaR via Facebook or a similar service, we may request access to details like your name, profile picture, account ID, email address used for login, geographical and device location, gender, birthday, and contact list, depending on the third-party service’s offerings.

These platforms and services provide us with information through their APIs, and the data we receive is influenced by your privacy settings or the decisions of the platform or service.

Moreover, when you use our Services through a third-party platform, or click on third-party links, the data collection, usage, and sharing practices regarding your information are also governed by the privacy policies and agreements of those third parties.

Sweepstakes, Promotions, and Surveys

We may ask you to join a survey or take part in a promotional event, such as a contest or sweepstakes, either via our Services or a third-party platform. If you decide to participate, we’ll collect and store information you provide, including your name, email, postal address, date of birth, or phone number. This information is governed by our Privacy Policy, unless the promotion’s official rules or a different privacy policy specify otherwise. We use this data to manage the promotion or survey, which includes notifying winners and distributing prizes. To claim a reward, you might need to consent to us publicly sharing some of your information (e.g., on a winners’ page). If a third-party platform hosts the survey or promotion, that platform’s privacy policy will also apply.

Communications and Support

When you reach out to us for support or to report an issue (even if you don’t have an account), we gather and store your contact details, messages, and other information such as your name, email, location, SpythaR user ID, and any relevant transaction IDs. This also includes data you give us or that we collect automatically, as detailed later. We use this information to reply to your queries and investigate your concerns, all in line with our Privacy Policy.

1.2 Data We Collect through Automated Means

Whenever you use our Services, including when you browse content, we automatically collect various types of data, as detailed below:

System Data: This includes technical details about your computer or device such as IP address, device type, operating system type and version, unique device identifiers, browser type, browser language, domain, and other system data, as well as the types of platforms you use.

Usage Data: We gather statistics about how you interact with our Services. This encompasses the content you access, the amount of time you spend on pages or the Service, the pages you visit, the features you use, your search queries, click data, the date and time of your activity, the referrer, and other usage details.

Approximate Geographic Data: We determine an approximate geographical location based on your IP address, which includes information like your country, city, and geographical coordinates.

The above data is captured through server log files and various tracking technologies, as explained in the “Cookies and Data Collection Tools” section. This data is stored and linked to your account.

2. Security

SpythaR employs suitable security measures tailored to the type and sensitivity of data we store. However, as with any system connected to the internet, there’s a risk of unauthorised access, so safeguarding your password and alerting us if you suspect unauthorised access to your account is crucial.

We implement robust security measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data. These measures are adjusted according to the data’s nature and sensitivity. Despite our efforts, no system is completely secure, and we can’t guarantee total protection against unauthorised access to communications between you and SpythaR, our Services, or the data we collect. Remember, your password is vital for security, and it’s your duty to keep it confidential. Avoid sharing it with others. If you think your password or account has been compromised, promptly change your password and reach out to our Support Team for assistance.

3. Your Rights

You hold rights regarding your data usage, including opting out of promotional emails, cookies, and third-party data collection. You can modify or close your account through our Services and reach out to us for specific requests concerning your personal data. If parents suspect we’ve inadvertently gathered information from their minor child, they are encouraged to contact us to assist in removing that data.

3.1 Accessing, Updating, and Deleting Your Personal Data

You can manage your personal data collected by SpythaR in several ways:

Updating Your Data: To update information you’ve provided, simply log into your account and make changes directly.

Terminating Your Account:

  • If you’re a student, go to your profile settings page and follow the instructions provided.

  • If you’re an instructor, there are specific steps for you to follow as well.

  • If you encounter any issues while trying to terminate your account, our Support Team is available to assist.

Post-Termination Data Visibility: Be aware that after account termination, your data may still be visible to others. This includes data that others have copied, stored, or disseminated (like comments on content), data you or others have shared (including in shared content), or data posted on third-party platforms. Even post-termination, we hold onto your data for legitimate purposes as long as necessary, such as legal obligations, resolving disputes, and enforcing agreements, in line with applicable law. This data handling is consistent with our Privacy Policy.

Accessing, Correcting, or Deleting Your Data: You can request to access, correct, or delete your personal data through our online form, by emailing (email address), or writing to SpythaR at the provided address. Allow up to 30 days for a response. For your security, requests should come from the email linked to your account, and we may need to verify your identity. Note that we retain certain data when legally justified, including for record-keeping and completing transactions.

In conclusion, our Privacy Policy is committed to protecting your personal data with utmost care and transparency. We encourage you to review our policies regularly and contact us with any questions or concerns. Your privacy is our priority, and we strive to ensure your information is secure and used responsibly.